SuperAI Investments, Inc. (together with our affiliates, collectively referred to as "SuperAI", "we", "we" or "us") respects your privacy and is firmly committed to protecting the security of any information we obtain from or about you. This Privacy Policy describes our practices with respect to the personal information we collect from or about you when you use our websites, applications, and services (collectively, the “Services”). This Privacy Policy does not apply to content we process on behalf of customers of our business offerings, such as our APIs. Our use of this data is governed by the customer agreements covering access to and use of these products. For information about how we collect and use training information to develop trading models that power AI and other services, and the choices you have about that information, please see this Help Center article.
1. Personal information we collect The personal information we collect about you ("Personal Information") is as follows: Personal Information You Provide: We collect personal information if you create an account to use our Services or communicate with us as follows: Account Information: When you create an account with us, we will collect information related to your account, including your name, contact information, account credentials, payment card information, and transaction history (collectively, "Account Information"). User Content: When you use our Services, we collect personal information contained in the input, file uploads, or feedback you provide to our Services ("Content"). Correspondence Information: If you correspond with us, we collect your name, contact information and the contents of any messages you send ("Correspondence Information"). Social Media Information: We have pages on social media sites like Telegram, Facebook, Telegram, Twitter, YouTube and . When you interact with our social media pages, we collect the personal information you choose to provide to us, such as your contact information (collectively, "Social Information"). In addition, the companies hosting our social media pages may provide us with aggregated information and analytics about our social media activity. Other Information You Provide: We collect other information you may provide to us, such as when you participate in our events or surveys or provide us with information to identify you (collectively, "Other Information You Provide") Personal Information We Receive Automatically from Your Use of the Services: When you access, use, or interact with the Services, we receive the following information about your access, use, or interaction ("Technical Information"): Log Data: Information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our Services. Usage Data: We may automatically collect information about your use of the Services, such as the types of content you view or engage with, the features you use and the actions you take, as well as your time zone, country, date and time of visits, user agent and version, computer or mobile device type, and your computer connection. Device information: including device name, operating system, device identifier and browser you are using. The information collected may depend on the type of device you use and its settings.
2. How we use personal information We may use personal information for the following purposes: Provide, manage, maintain and/or analyze services; Improve our services and conduct research; Communicate with you; including sending you information about our services and events; develop new programs and services; Prevent fraud, criminal activity or abuse of our services and protect the security of our IT systems, architecture and networks; Make a business transfer; and To comply with legal obligations and legal process, and to protect the rights, privacy, safety or property of us and/or our affiliates, you or other third parties. Aggregated or de-identified information. We may aggregate or de-identify personal information so that it can no longer be used to identify you and use such information to analyze the effectiveness of our Services, improve and add functionality to our Services, conduct research, and for other similar purposes . In addition, we may from time to time analyze the general behavior and characteristics of users of our Services and share aggregated information such as general user statistics with third parties, publish such aggregated information, or make such aggregated information publicly available. We may collect aggregate information through the Services, cookies, and other means described in this Privacy Policy. We will maintain and use de-identified information in an anonymous or de-identified form, and we will not attempt to re-identify that information unless required by law. As noted above, we may use content you provide to us to improve our services, such as AI-enabled models. Please read our instructions to learn how to opt out of using your content to train our models.
3. Disclosure of personal information Under certain circumstances, we may provide your personal information to third parties without further notice to you, unless required by law: Vendors and Service Providers: To help us meet our business operating needs and perform certain services and functions, we may provide personal information to vendors and service providers, including hosting providers, customer service providers, cloud services, Email communication software, web analytics services and other information technology providers, etc. Subject to our instructions, these parties will only access, process or store personal information in the course of carrying out their duties to us. Business Transfers: If we are involved in a strategic transaction, reorganization, bankruptcy, receivership, or transfer of services to another provider (collectively, a "Transaction"), your Personal Information and other information may be used during the due diligence process with counterparties and other parties The disclosure facilitates the transaction and is transferred with other assets to a successor or affiliate as part of the transaction. Legal Requirements: We may share your personal information, including information about your interactions with our Services, with government agencies, industry peers or other third parties (i) if required to do so by law or in the good faith belief that such action is required to comply with the law Necessary for our obligations, (ii) to protect and defend our rights or property, (iii) if we, in our sole discretion, believe that there has been a violation of our Terms, policies, or the law; (iv) to detect or prevent fraud or other illegal activity; (iv) to detect or prevent fraud or other illegal activity; v) protect the safety, security and integrity of our products, employees, users or the public, or (vi) protect against legal liability. Affiliates: We may disclose personal information to our affiliates, which are entities that control, are controlled by, or are under common control with SuperAI. Our affiliates may use the personal information we share in a manner consistent with this Privacy Policy. Enterprise Account Administrator: When you join the Super AI Platform or an enterprise account, the administrator of that account can access and control your SuperAI account. In addition, if you create an account using an email address that belongs to your employer or other organization, we may share the fact that you have a SuperAI account and certain account information (such as your email address) with your employer or organization in order to For example, enabling you to add to their business account. Other users and third parties with whom you share information: Certain features allow you to display or share information with other users or third parties. For example, you can share an AI action with other users through a shared link, or send information to a third-party application through a custom action on the AI. Make sure you trust any user or third party with whom you share information.
4. Your rights Depending on location, individuals may have certain legal rights regarding their personal information. For example, you may have the right to: Access to your personal information and information about how it is processed. Delete your personal information from our records. Correct or update your personal information. Transfer of your personal information to third parties (right to data portability). Restrict how we process your personal information. Withdraw your consent – We use consent as the legal basis for processing at any time. Object to how we process your personal information. File a complaint with your local data protection authority. You may exercise some of these rights through your SuperAI account. If you are unable to exercise your rights through your account, please submit your request by sending it to superaigtp@gmail.com. A note on accuracy: Services like AI generate a response by reading the user's request and predicting the most likely next word in the response. In some cases, the most likely word to appear next may not be the most accurate. Therefore, you should not rely on the factual accuracy of our model output. If you discover that AI output contains factually inaccurate information about you, and you would like us to correct the inaccurate information, you may submit a correction request by sending it to support@superai.homes. Given the technical complexity of how our models work, we may not be able to correct inaccuracies in every case. In this case, you can request that we remove your personal information from the AI's output by completing this form. For information on how to exercise your rights over the data we collect from the internet to train our models, please see this Help Center article.
5. Additional U.S. Government Disclosures The following table provides more information about the categories of personal information we collect and how we disclose that information. You can learn more about the personal information we collect in "Personal Information We Collect" above, how we use personal information in "How We Use Personal Information" above, and "Security and Retention" below. Learn how we retain personal information. Categories of Personal Information Disclosure of Personal Information Identifiers, such as your name, contact details, IP address and other device identifiers. We may disclose this information to our affiliates, suppliers and service providers for processing in accordance with our instructions; and for the purposes of the laws described above Reasons for disclosure to law enforcement and other third parties; parties involved in transactions; company administrators of business or team accounts; and other users and third parties with whom you choose to share. Business information, such as your transaction history. We may disclose this information to our affiliates, suppliers and service providers for processing in accordance with our instructions; to law enforcement and other third parties for the legal reasons noted above. ; the parties involved in the transaction; and the business administrator of the business or team account. Network activity information, such as content and how you interact with our Services. We may disclose this information to our affiliates, vendors and service providers for processing in accordance with our instructions; and to law enforcement for the legal reasons described above. and other third party disclosures; parties involved in transactions; and other users and third parties with whom you choose to share. Geolocation Data We may disclose this information to our affiliates, suppliers and service providers for processing in accordance with our instructions; to law enforcement and other third parties for the legal reasons noted above; and to various parties involved in the transaction. square. Your account login credentials and payment card information (Sensitive Personal Information) We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in transactions. Subject to local law and subject to applicable exceptions, individuals may have the following privacy rights regarding their personal information: The right to be informed about our processing of your personal information, including the specific personal information we collect from you; The right to request deletion of your personal information; The right to correct your personal information; and The right to be free from discrimination in the exercise of any of your privacy rights. We do not “sell” or “share” personal information (as those terms are defined under applicable local law) for cross-context behavioral advertising. We also do not process sensitive personal information for the purpose of inferring consumer characteristics. Exercise your rights. To the extent local law applies, you may exercise the privacy rights described in this section by submitting a request to superaigtp@gmail.com. confirm. To protect your personal information from unauthorized access, alteration, or deletion, we may ask you to verify your credentials before submitting a request to know, correct, or delete your personal information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional personal information and proof of residence for verification. If we cannot verify your identity, we will not be able to fulfill your request. Authorized Agent. You may also submit a rights request through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf, and you may also be required to independently verify your identity and submit proof of your residency to us. Authorized proxy requests can be submitted to superaigtp@gmail.com appeal. Depending on where you live, you may have the right to appeal our decision on a request to enforce your rights under applicable local law. To appeal a decision, please send your request to superaigtp@gmail.com
6. Children Our Services are not directed to children under 18 years of age. SuperAI does not knowingly collect personal information from children under the age of 18. If you have reason to believe that a child under 18 has provided personal information to SuperAI through the Services, please email superaigtp@gmail.com. We will investigate any notification and, if appropriate, delete the personal information from our systems. If you are 13 or older but under 18, you must obtain permission from your parent or guardian to use our Services.
7. Links to other websites The Service may contain links to other websites that are not operated or controlled by SuperAI, including social media services ("Third Party Websites"). Information you share with a third-party website will be governed by the third-party website’s specific privacy policy and terms of service, not by this Privacy Policy. The provision of these links does not imply that we endorse or have reviewed the sites. Please contact the third-party website directly for information about its privacy practices and policies.
8. Security and Retention We implement commercially reasonable technical, administrative and organizational measures to protect personal information online and offline from loss, misuse and unauthorized access, disclosure, alteration or destruction. However, no Internet or email transmission is completely secure or error-free. In particular, emails sent to or from us may not be secure. Therefore, you should be particularly careful when deciding what information to send to us via the Service or via email. Additionally, we are not responsible for circumvention of any privacy settings or security measures contained on the Services or third-party websites. We will only retain your personal information for as long as necessary to provide you with services or for other legitimate business purposes (such as dispute resolution, safety and security reasons, or compliance with our legal obligations). How long we retain personal information